Frequently Asked Questions
Read about the things that clients find interesting. Get the answers to the questions you have always wanted to ask!
How do you define the price for orders?
The price is determined individually, as every order involves specific requirements. We always ensure that clients get an affordable price and that writers get paid fairly. The price for every order depends on the complexity of the task, the type of work, and whether editing or creating a totally new document is requested. Also, the price depends on the deadline and the number of pages that need to be written.
How to pay for the order, and can clients pay in parts?
We work hard to make our clients feel as comfortable as possible, so we offer to pay with Visa, Mastercard. Unfortunately, you can’t pay in parts, as your balance has to correlate with the price for the order. Nevertheless, the author will receive their payment only after the client is absolutely satisfied with the result. So for the writer to get their money, you need to approve the order.
Can your service work for free?
No, we can’t work for free, as we offer top-quality admission documents. Our service is pre-paid because we think our authors should be paid fairly and timely to be stimulated to do a great job. You can place your order free of charge, but you must pay once you agree on the price, and then the author will start working on your task. Also, you can easily add more money to your balance if you want to register a new order.
How can a client get a refund?
We treat any case individually, but some common rules need to be followed to get a refund. Reasons for a refund request may differ, so remember that we will ask for documented proof that the quality of the document is unsatisfying. Right after you send your refund request, we will direct it to the Quality Department, where the order will be checked. After that, we will compare the result with the reasons for your disapproval and offer revision, and in case there’s nothing that can be done, we’ll send your money back.
Will my payment be secure?
As every client is of great importance to us, we do our best to assure their safety. Our service doesn’t have any access to a client’s credit card details, so there’s no chance we can share or use them. All of the connections are encrypted with security protocols to make sure all clients’ data is protected. Every kind of information a client provides to us is used solely for payments.
What is your service about?
Our service has already been on the market for ten years, so we have enormous experience. Our team consists of 300+ authors in various specializations, and most of them hold degrees like MBA and DPA. Our writing platform is considered reliable for delivering first-class admission documents right on time or often in advance. We’re always ready to help our clients, regardless of complexity, close deadline, academic level, or a great number of pages.
What kinds of guarantees does your service offer?
We’re proud to say that our service always provides excellent quality, and that is our most significant guarantee. Moreover, when you decide to work with us, we promise that you will get a plagiarism-free document written according to your instructions. You will receive your document on the dot or beforehand. We also guarantee the security of payments and protection of clients’ data. In addition, if a client feels dissatisfied with the quality of the final doc, they can request free revisions for 14 days.
Are there any reviews of your service?
There is plenty of honest feedback from our customers, and you can read it all on our website. We respect our clients’ opinions, and that’s why we are so happy to get to know what you think of our service. So after you get your admission document, we would like you to write your review. It will help us know your wishes more deeply to deliver even better works.